AudioCodes ACTS24X7-M800_S10/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection to extend your device's lifespan and reduce unexpected repair costs.
The AudioCodes ACTS24X7-M800_S10/YR warranty/support extension provides standard coverage for general electronics products, offering 1 year of extended protection beyond the manufacturer warranty. It ensures financial security and hassle-free service for eligible devices.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures or defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting immediately after your original warranty ends
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair or replacement options based on diagnostic results
- Repair Method: Mail-in or depot service
- Replacement Type: Refurbished or comparable device when repair is not feasible
- Turnaround Time: Typical repairs within 7–10 business days
- Parts Quality: Certified replacement parts to ensure device longevity
📞 Claims Process
- How to File: Easy online claims portal available
- Support Hours: 24/7 support for claim assistance
- Documentation Required: Proof of purchase and device details
- Claim Approval: Rapid approval, usually within 48 hours
- No Hassle Promise: Streamlined claims for your convenience
📱 Eligible Products
- Product Categories: General Electronics devices
- Product Condition: New products only
- Purchase Requirements: Must be purchased within manufacturer warranty period
- Excluded Products: Commercial use or pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect product function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss not covered (no theft protection)
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
- No Lemon Guarantee: Not applicable
- Transferable: Coverage is not transferable
- Multi-Device Discount: Not available
- Cancel Anytime: Pro-rated refund policy applies
📦 How to Purchase
- Purchase with your product or within manufacturer warranty period
- Provide product details and proof of purchase
- Receive confirmation and detailed coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with extended coverage from AudioCodes.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
