AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS 1 license 1 year extended warranty provides comprehensive technical support and hardware replacement options for AudioCodes equipment. Designed to ensure hassle-free repairs and financial protection, it offers continuous support with software upgrades and hardware warranty coverage for one year.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
- Power Surge Protection: Included damage coverage from electrical surges.
📋 Coverage Details
- Duration: 1 year of coverage starting upon purchase.
- Number of Claims: Unlimited claims within coverage period.
- Claim Limit: Subject to terms of the protection plan agreement.
🔧 Service & Repairs
- Service Type: Repair and hardware replacement.
- Repair Method: Depot service with options for advance hardware replacement.
- Replacement Type: New or certified refurbished parts/models.
- Turnaround Time: Fast response with options including 4-hour or next business day service.
- Parts Quality: OEM parts and certified components used for repairs.
📞 Claims Process
- How to File: Request via preferred reseller or official support channels.
- Support Hours: 24/7 access to technical experts.
- Documentation Required: Proof of purchase and device information.
- Claim Approval: Efficient review to minimize downtime.
- No Hassle Promise: Streamlined process backed by dedicated support.
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes network equipment.
- Product Condition: New products only.
- Purchase Requirements: Must be purchased with or before warranty activation.
- Excluded Products: Commercial use beyond specified scope and pre-existing damage.
❌ What's Not Covered
- Pre-existing damage or defects.
- Cosmetic damage that does not affect functionality.
- Intentional damage or misuse.
- Commercial or business use outside warranty terms.
- Software issues, viruses, or data loss.
- Accessories not included in original purchase.
- Loss unrelated to covered theft (not applicable here).
🎁 Additional Benefits
- Tech Support: 24/7 customer technical support included.
- No Lemon Guarantee: Not specified.
- Transferable: Not specified.
- Multi-Device Discount: Not specified.
- Cancel Anytime: Not specified.
📦 How to Purchase
- Purchase through authorized AudioCodes resellers or purchasing sources.
- Provide product details and proof of purchase for registration.
- Receive confirmation and coverage documentation.
- Register the product if required by vendor.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
