AudioCodes ACTS9X5-SBC_S59 Support Contract 1-Year Extended Warranty

Protect your investment with reliable extended coverage and expert support.

The AudioCodes ACTS9X5-SBC_S59 Support Contract provides 1 year of extended warranty coverage including mechanical and electrical failure protection plus power surge coverage for AudioCodes products. This plan delivers hassle-free repairs and access to technical support, ensuring your devices remain operational beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting from contract activation
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: No stated maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair and replacement included
• Repair Method: Remote support and depot repair service
• Replacement Type: Repair or replacement with equivalent hardware
• Turnaround Time: Standard repair timelines with optional managed spares and advance hardware replacement services available
• Parts Quality: Use of certified replacement components

📞 Claims Process

• How to File: Via AudioCodes iSupport online portal or hotline
• Support Hours: Support available 9x5 with 24x7 hotline for urgent issues
• Documentation Required: Proof of purchase and product details
• Claim Approval: Efficient evaluation and status updates provided
• No Hassle Promise: Streamlined assistance from AudioCodes Voice Engineers

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes Voice Products)
• Product Condition: New products eligible
• Purchase Requirements: Must purchase extension according to AudioCodes policy
• Excluded Products: Commercial misuse and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, and data loss
• Non-listed accessories and normal cosmetic wear
• Loss not related to theft

🎁 Additional Benefits

• Tech Support: Access to technical experts and 24/7 hotline for urgent support
• Transferable: Transfer of warranty possible subject to terms
• Cancelable: Policy subject to cancellation terms

📦 How to Purchase

• Purchase with your AudioCodes product or within specified period
• Provide product details and receipt at purchase
• Receive confirmation and coverage documents from AudioCodes
• Register product online as required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.