AudioCodes ACTS24X7-SBC_S1/YR

Reliable protection and support for your valuable electronics

The AudioCodes ACTS24X7-SBC_S1/YR provides comprehensive standard protection coverage for eligible AudioCodes products. It offers financial protection and hassle-free repairs with access to software updates and several hardware replacement options, ensuring your devices stay operational and up to date.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair and return, Advance Hardware Replacement and Managed Spares options available
• Repair Method: Depot service and on-site options
• Replacement Type: New or equivalent refurbished units
• Turnaround Time: Fast repair and replacement services including 4-hour Managed Spares
• Parts Quality: OEM and certified components used for replacements

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or hotline
• Support Hours: 24/7 hotline support for urgent issues
• Documentation Required: Receipt, device details, support ticket
• Claim Approval: Prompt evaluation and status updates provided
• No Hassle Promise: Streamlined claim process with dedicated technical experts

📱 Eligible Products

• Product Categories: AudioCodes networking and communications equipment
• Product Condition: New devices purchased with warranty
• Purchase Requirements: Must purchase warranty within designated timeframe
• Excluded Products: Commercial use or pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, data loss
• Cosmetic damage not affecting functionality
• Loss (unless theft coverage included)
• Accessories not originally purchased

🎁 Additional Benefits

• Tech Support: 24/7 technical support from AudioCodes experts

📦 How to Purchase

• Purchase with your AudioCodes product or within allowed time
• Provide purchase receipt and product details
• Receive confirmation and documentation for coverage
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable coverage and enjoy worry-free ownership.