AudioCodes ACTS24X7-SBC_S14/YR warranty/support extension 1 license(s) 1 year(s)

Reliable coverage for your AudioCodes products, delivering peace of mind and expert support.

The AudioCodes ACTS24X7-SBC_S14/YR warranty/support extension provides comprehensive 1-year protection that ensures your AudioCodes device receives prompt troubleshooting, software updates, and hardware repair or replacement. This plan is designed to protect your investment with hassle-free support and coverage beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage caused by electrical surges is included.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to terms of warranty agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement options available.
• Repair Method: Remote and depot services provided.
• Replacement Type: Refurbished or comparable models as replacements.
• Turnaround Time: Fast response with 24x7 support availability.
• Parts Quality: Certified components used in repairs.

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk online.
• Support Hours: 24/7 hotline support for urgent issues.
• Documentation Required: Purchase receipt and issue details.
• Claim Approval: Typically fast, based on issue assessment.
• No Hassle Promise: Straightforward claims process ensured.

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes devices).
• Product Condition: New devices covered.
• Purchase Requirements: Must purchase warranty within authorized channels.
• Excluded Products: Commercial use or pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty start.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial or business use exclusions.
• Software issues, viruses, or data loss.
• Accessories not purchased with the original product.
• Loss or theft unless specifically covered.

🎁 Additional Benefits

• Tech Support: 24/7 Global technical support team.
• Transferable: Coverage may be transferable to new owners.

📦 How to Purchase

• Purchase with your new AudioCodes product or within authorized timeframe.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documents promptly.
• Register your product online if required to activate coverage.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable coverage and enjoy worry-free ownership.