AudioCodes ACTS9X5-SBC_S56/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS9X5-SBC_S56/YR warranty/support extension provides 1 year of standard protection for AudioCodes networking equipment. This plan covers hardware failures after the manufacturer warranty and delivers hassle-free technical support and repair services to ensure your devices remain operational.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage from purchase date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Remote troubleshooting and depot repair service
- Replacement Type: Repair or replacement with comparable parts
- Turnaround Time: Timely service supported by AudioCodes Global Support
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Via the AudioCodes iSupport service desk online or 24x7 hotline
- Support Hours: 9x5 remote support provided; urgent issues supported 24x7
- Documentation Required: Proof of purchase, device information
- Claim Approval: Prompt assessment and resolution by technical team
- No Hassle Promise: Streamlined claim handling to minimize downtime
📱 Eligible Products
- Product Categories: General Electronics, Networking products from AudioCodes
- Product Condition: New products covered
- Purchase Requirements: Must purchase warranty extension with or shortly after product
- Excluded Products: Commercial heavy use or pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not covered under original purchase
- Loss or theft (not included in Standard Protection)
🎁 Additional Benefits
- Tech Support: Access to AudioCodes’ Global Support team with expert engineers
📦 How to Purchase
- Purchase alongside or within a limited time after buying AudioCodes products
- Provide product details and proof of purchase
- Receive confirmation and warranty documentation
- Register coverage online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with expert support and reliable coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
