AudioCodes ACTS9X5-SBC_S54/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS9X5-SBC_S54/YR extended warranty provides 1 year of Standard Protection coverage designed for general electronics. This plan ensures your device is protected beyond the manufacturer’s warranty with hassle-free repairs and access to expert technical support.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects after the manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Mail-in or depot service
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Prompt repair or replacement turnaround
- Parts Quality: OEM or certified components
📞 Claims Process
- How to File: Via online portal or phone support
- Support Hours: Available during business hours
- Documentation Required: Receipt and device information
- Claim Approval: Typically processed within a few business days
- No Hassle Promise: Easy, straightforward claims process
📱 Eligible Products
- Product Categories: General Electronics
- Product Condition: New products only
- Purchase Requirements: Must purchase warranty within specified timeframe
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not originally purchased with product
- Loss (unless theft coverage included, which it is not)
🎁 Additional Benefits
- Tech Support: Access to knowledgeable technical support staff
📦 How to Purchase
- Purchase with your product or within the allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
