AudioCodes ACTS24X7-MSE_S1/YR warranty/support extension 1 license(s) 1 year(s)
Reliable coverage ensuring your device is protected and supported.
The AudioCodes ACTS24X7-MSE_S1/YR warranty/support extension provides comprehensive 1-year coverage designed to extend your product's life and reduce repair costs. Eligible for AudioCodes products, this plan offers hassle-free support and financial protection against technical failures.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period ends
- Power Surge Protection: Protection against damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting immediately upon purchase
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: As specified in the protection plan agreement
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Depot and mail-in service
- Replacement Type: Refurbished or comparable model replacement
- Turnaround Time: Timely repair or replacement aiming for fast service
- Parts Quality: Use of OEM and certified components
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or phone
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Prompt processing and status updates provided
- No Hassle Promise: Streamlined claims process ensuring customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics – AudioCodes devices
- Product Condition: New products only
- Purchase Requirements: Must purchase warranty extension with or shortly after the product
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that does not affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, and data loss
- Accessories not listed on original purchase
- Loss (theft is not covered)
🎁 Additional Benefits
- Tech Support: 24/7 technical support by AudioCodes Voice Engineers
📦 How to Purchase
- Purchase with your AudioCodes product or within manufacturer specified period
- Provide product and receipt details
- Receive confirmation and coverage documents
- Register your product via AudioCodes online portal if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with AudioCodes extended warranty and enjoy worry-free device ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
