AudioCodes ACTS9X5-SBC_S52/YR Warranty Support Extension 1 License 1 Year
Reliable coverage and expert support to protect your investment
The AudioCodes ACTS9X5-SBC_S52/YR extended warranty provides Standard Protection coverage including mechanical and electrical failure as well as power surge protection for AudioCodes products. This plan ensures hassle-free repairs and expert assistance, delivering valuable financial protection beyond the manufacturer’s warranty period.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage from purchase date
- Number of Claims: Unlimited claims for covered issues during term
- Claim Limit: No maximum payout specified
🔧 Service & Repairs
- Service Type: Repair and Replacement services included
- Repair Method: Mail-in and depot service options available
- Replacement Type: Refurbished or comparable model
- Turnaround Time: Timely repair and replacement to minimize downtime
- Parts Quality: OEM parts and certified components used
📞 Claims Process
- How to File: Online service portal and 24x7 hotline available
- Support Hours: 24/7 support for urgent issues
- Documentation Required: Proof of purchase, device information
- Claim Approval: Typically approved promptly after claim submission
- No Hassle Promise: Simplified claim process to reduce customer effort
📱 Eligible Products
- Product Categories: General Electronics under AudioCodes brand
- Product Condition: New products only
- Purchase Requirements: Warranty purchase within manufacturer specified timeframe
- Excluded Products: Commercial use equipment and pre-existing damages excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, or data loss
- Accessories not originally purchased
- Loss of product (theft not covered)
🎁 Additional Benefits
- Tech Support: Access to AudioCodes’ global technical support team
📦 How to Purchase
- Purchase alongside your AudioCodes product or within allowed timeframe
- Provide purchase receipt and product details
- Receive confirmation and warranty documents
- Register product coverage online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive support and avoid unexpected repair costs.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
