AudioCodes ACTS24X7-MVE_S8\/YR warranty\/support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes products with comprehensive support and extended coverage.

The AudioCodes ACTS24X7-MVE_S8\/YR warranty/support extension provides 1 year of Standard Protection coverage designed to extend technical support and repair services for AudioCodes devices. It assures financial protection and hassle-free repairs for eligible networking and electronics products.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects occurring after the manufacturer warranty expires.
• Power Surge Protection: Protection against damage caused by electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting from the purchase date.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to service terms; typically covers cost of repairs or replacement.

🔧 Service & Repairs

• Service Type: Repair and return, advance hardware replacement, or managed spares options available.
• Repair Method: Mail-in or depot service with advance replacement options.
• Replacement Type: New or refurbished hardware as necessary to restore functionality.
• Turnaround Time: Timely repair or replacement through options including 4-hour managed spares.
• Parts Quality: OEM and certified components ensuring product integrity.

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk via online ticketing or hotline.
• Support Hours: 24/7 hotline available for urgent issues.
• Documentation Required: Purchase receipt and product details.
• Claim Approval: Fast response times with expert technician support.
• No Hassle Promise: Straightforward process with dedicated technical engineering support.

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes devices.
• Product Condition: New and properly registered products.
• Purchase Requirements: Warranty must be purchased with product or within specified period.
• Excluded Products: Commercial use or pre-existing damage not covered.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect function.
• Intentional damage or misuse.
• Commercial or business use exclusions.
• Software issues, viruses, data loss.
• Accessories not included in original purchase.
• Loss (theft not covered under Standard Protection).

🎁 Additional Benefits

• Tech Support: 24/7 technical support from experienced engineers.

📦 How to Purchase

• Purchase with your AudioCodes product or within allowed period.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documentation.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and avoid unexpected repair costs with AudioCodes extended warranty coverage.