AudioCodes ACTS24X7-M500_S17/YR

Reliable Protection and Support for Your Electronics Investment

The AudioCodes ACTS24X7-M500_S17/YR provides 1 year of extended warranty coverage designed to protect your electronics beyond the manufacturer’s warranty. It offers comprehensive technical support and hardware repair services, ensuring hassle-free repairs and continuous product performance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from the warranty activation date
• Number of Claims: Unlimited claims supported during coverage period
• Claim Limit: Subject to terms of the plan

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: Depot service primarily; optional advance hardware replacement available
• Replacement Type: New or refurbished parts/models
• Turnaround Time: Includes managed spares and advance replacement options for faster service
• Parts Quality: Use of OEM or certified components

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk, phone hotline, or online portal
• Support Hours: 24/7 hotline for urgent issues; standard support available as specified
• Documentation Required: Purchase receipt and product information
• Claim Approval: Timely review and updates through support desk
• No Hassle Promise: Streamlined claims process for efficient resolution

📱 Eligible Products

• Product Categories: General Electronics covered under AudioCodes warranty programs
• Product Condition: New products eligible; must comply with product requirements
• Purchase Requirements: Must purchase extension in alignment with product coverage term
• Excluded Products: Products with pre-existing damage or for commercial use excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not originally purchased with the product
• Loss and theft not included in standard protection

🎁 Additional Benefits

• Tech Support: 24/7 technical support from certified AudioCodes engineers

📦 How to Purchase

• Purchase with your product or within product onboarding period
• Provide product details and purchase information
• Receive coverage documents and confirmation of warranty activation
• Register product in AudioCodes system as needed

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with extended coverage from AudioCodes.