AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and peace of mind for your AudioCodes products.
The AudioCodes ACTS 1 license(s) 1 year(s) warranty provides 1 year of comprehensive coverage for General Electronics, including technical support and hardware replacement options. Designed to offer financial protection and hassle-free repairs beyond the manufacturer warranty, it ensures your investment is secure.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from activation
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to terms of the protection plan agreement
🔧 Service & Repairs
- Service Type: Repair and hardware replacement options
- Repair Method: Return and Repair (R&R), Advance Hardware Replacement (AHR)
- Replacement Type: New or comparable model
- Turnaround Time: 4-hour or Next Business Day response
- Parts Quality: OEM and certified components
📞 Claims Process
- How to File: Through preferred AudioCodes reseller or support portal
- Support Hours: 24/7 technical support availability
- Documentation Required: Receipt and product details
- Claim Approval: Timely processing via experienced staff
- No Hassle Promise: Streamlined and customer-focused claims process
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes hardware
- Product Condition: New products only
- Purchase Requirements: Purchase with or prior to warranty term start
- Excluded Products: Commercial use and pre-existing damage
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, and data loss
- Accessories not listed on original purchase
- Loss or theft (not covered under this plan)
🎁 Additional Benefits
- Tech Support: 24/7 customer technical support included
📦 How to Purchase
- Purchase with your AudioCodes device or within allowable timeframe
- Provide product and receipt details at purchase
- Receive confirmation and warranty documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with the AudioCodes extended warranty for worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
