AudioCodes ACTS9X5-OVOC_S63/YR

Reliable protection for your AudioCodes products

The AudioCodes ACTS9X5-OVOC_S63/YR extended warranty offers 1 year of Standard Protection covering mechanical and electrical failures, including power surge damage. This plan ensures your AudioCodes products remain supported with hassle-free repairs and access to expert technical service.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage caused by electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: As specified in plan terms

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Remote support with onsite or depot service as applicable
• Replacement Type: Repair or replacement with comparable model or OEM parts
• Turnaround Time: Dependent on service type, with options including 4-hour managed spares
• Parts Quality: Certified OEM parts

📞 Claims Process

• How to File: Via AudioCodes iSupport online service desk or 24x7 hotline
• Support Hours: 9x5 remote support standard; 24x7 hotline for urgent issues
• Documentation Required: Proof of purchase, device details
• Claim Approval: Timely processing with updates through service desk
• No Hassle Promise: Streamlined support and resolution process

📱 Eligible Products

• Product Categories: General Electronics covered
• Product Condition: New products eligible
• Purchase Requirements: Purchase warranty alongside or shortly after product purchase
• Excluded Products: Commercial use and pre-existing damages excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (theft not included in this plan)

🎁 Additional Benefits

• Tech Support: Access to expert AudioCodes Voice Engineers and global support
• No Lemon Guarantee: Not applicable
• Transferable: Not specified
• Multi-Device Discount: Not available
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes product or within the specified time window
• Provide product details and purchase receipt
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with dependable coverage and enjoy worry-free ownership.