AudioCodes ACTS24X7-MVE_S4/YR Warranty/Support Extension 1 License(s) 1 Year(s)
Reliable coverage for seamless operation and worry-free ownership
The AudioCodes ACTS24X7-MVE_S4/YR warranty provides 1 year of comprehensive support and extended warranty for eligible General Electronics products. It offers financial protection and hassle-free repair services ensuring your AudioCodes devices stay up-to-date and operational.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting at purchase
- Number of Claims: Unlimited claims during the coverage period
- Claim Limit: Subject to service plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair, replacement, and software updates
- Repair Method: Depot service and remote support options
- Replacement Type: Managed spares and advance hardware replacement options available
- Turnaround Time: Timely resolution with 24x7 managed spares and hotline support
- Parts Quality: Genuine OEM parts used for repairs
📞 Claims Process
- How to File: Via the AudioCodes iSupport online service desk or 24x7 hotline
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Prompt evaluation and updates provided
- No Hassle Promise: Streamlined process with customer-focused resolution
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes devices
- Product Condition: New and eligible devices as per plan terms
- Purchase Requirements: Purchase of license concurrent with or shortly after product acquisition
- Excluded Products: Commercial misuse and pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or manufacturing defects reported prior to coverage
- Cosmetic damage not affecting functionality
- Intentional damage or misuse
- Commercial or non-personal use
- Software issues, viruses, or data loss
- Accessories not included with original product purchase
- Loss unless covered under theft provisions
🎁 Additional Benefits
- Tech Support: 24/7 expert technical support included
- No Lemon Guarantee: Not specified
- Transferable: Coverage may be transferable as per plan terms
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase alongside your AudioCodes product or within the allowed timeframe
- Provide product details and proof of purchase
- Receive confirmation and warranty documents
- Register your product and service plan if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with comprehensive support and enjoy worry-free ownership of your AudioCodes product.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
