AudioCodes ACTS24X7-MVE_S32/YR Warranty/Support Extension 1 License

Reliable protection and expert support for your investment

The AudioCodes ACTS24X7-MVE_S32/YR Warranty/Support Extension provides 1 year of Standard Protection coverage for AudioCodes products, including access to technical support and software updates. This plan ensures financial protection and hassle-free repairs beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures or defects covered after the manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to the terms of coverage and plan limits

🔧 Service & Repairs

• Service Type: Repair and return services
• Repair Method: Depot mail-in service
• Replacement Type: Refurbished or comparable model as needed
• Turnaround Time: Managed spares and advance replacements available for faster service
• Parts Quality: OEM and certified components

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or 24/7 hotline
• Support Hours: 24x7 urgent issue support
• Documentation Required: Proof of purchase and device information
• Claim Approval: Typically fast processing with status updates
• No Hassle Promise: Streamlined resolutions by expert Voice Engineers

📱 Eligible Products

• Product Categories: General Electronics, including AudioCodes voice products
• Product Condition: New and eligible licensed products
• Purchase Requirements: Must be purchased in conjunction with or shortly after product acquisition
• Excluded Products: Commercial misuse and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage
• Cosmetic damage not affecting function
• Intentional damage or misuse
• Commercial or business use exclusion applies
• Software issues, viruses, data loss excluded
• Accessories not on original purchase excluded
• Loss unless theft protection is included (not in this plan)

🎁 Additional Benefits

• Tech Support: 24/7 technical support by AudioCodes experts

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed timeframe
• Provide product and purchase details for registration
• Receive confirmation and coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable coverage and expert support.