AudioCodes ACTS24X7-MVE_S2/YR warranty/support extension 1 license

Reliable support and protection for your AudioCodes products.

The AudioCodes ACTS24X7-MVE_S2/YR warranty/support extension delivers comprehensive Standard Protection for General Electronics. It offers 24x7 technical assistance and access to software updates, assuring your product remains functional and up to date. This plan provides financial protection and hassle-free repairs for one year, giving you peace of mind.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Damage from electrical surges is included.

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to terms in the protection plan agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement options provided.
• Repair Method: Remote support and depot service available.
• Replacement Type: Replacement with equivalent product where applicable.
• Turnaround Time: Fast repair and support response times.
• Parts Quality: Use of OEM and certified components.

📞 Claims Process

• How to File: Online portal and 24/7 hotline support available.
• Support Hours: 24x7 availability for urgent issues.
• Documentation Required: Receipt and product information for claim submission.
• Claim Approval: Typically approved quickly by AudioCodes engineers.
• No Hassle Promise: Streamlined process ensures customer satisfaction.

📱 Eligible Products

• Product Categories: General Electronics covered under this plan.
• Product Condition: New products eligible.
• Purchase Requirements: Must purchase warranty with or shortly after product purchase.
• Excluded Products: Commercial use and pre-existing damage excluded.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Commercial or business use.
• Software issues, viruses, or data loss.
• Accessories not included in original purchase.
• Loss unless covered under theft (not included in this plan).

🎁 Additional Benefits

• Tech Support: 24/7 technical support included.

📦 How to Purchase

• Purchase with your product or within the allowable period after purchase.
• Provide product details and receipt at purchase.
• Receive confirmation and coverage documentation.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable support and avoid unexpected repair costs.