AudioCodes ACTS9X5-OVOC_S33/YR Warranty Support Extension 1 License 1 Year

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS9X5-OVOC_S33/YR Warranty Support Extension provides comprehensive standard protection coverage for eligible AudioCodes devices, ensuring your investment is safeguarded against mechanical and electrical failures beyond the manufacturer warranty with hassle-free repairs and expert assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer's warranty period.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase.
• Number of Claims: Unlimited claims during the coverage period.
• Claim Limit: Subject to the terms of the service agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement options available.
• Repair Method: Mail-in or depot service.
• Replacement Type: Refurbished or comparable model replacements.
• Turnaround Time: Efficient service with timely repair or replacement.
• Parts Quality: Certified, genuine parts used for all repairs.

📞 Claims Process

• How to File: Submit claims via the AudioCodes iSupport service desk online.
• Support Hours: 24/7 hotline support available for urgent issues.
• Documentation Required: Proof of purchase and product information.
• Claim Approval: Timely responses with transparent status updates.
• No Hassle Promise: Streamlined claims process designed for customer convenience.

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes voice products.
• Product Condition: New products eligible for coverage.
• Purchase Requirements: Must buy warranty extension concurrently or within a specified timeframe after product purchase.
• Excluded Products: Commercially used, refurbished units not covered.

❌ What's Not Covered

• Pre-existing damage or defects.
• Cosmetic damage that does not affect functionality.
• Intentional damage or misuse.
• Commercial or business use exclusions apply.
• Software malfunctions, viruses, or data loss.
• Accessories not included in original purchase.
• Loss or theft (not included under standard protection).

🎁 Additional Benefits

• Tech Support: Access to 24/7 expert technical support.

📦 How to Purchase

• Purchase warranty extension with your product or within the allowed period.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documents promptly.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.