AudioCodes ACTS24X7-MVE_S18/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS24X7-MVE_S18/YR warranty/support extension provides 1 year of extended Standard Protection coverage for AudioCodes electronics. This service ensures your devices are safeguarded beyond the manufacturer warranty with hassle-free repairs and access to expert technical support.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
- Power Surge Protection: Protection against damage caused by electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting from contract activation
- Number of Claims: Unlimited claims supported during coverage period
- Claim Limit: No specified maximum payout per claim
🔧 Service & Repairs
- Service Type: Repair and return with option for advance hardware replacement
- Repair Method: Depot repair and return service
- Replacement Type: Refurbished or comparable model replacement available
- Turnaround Time: Fast response with managed spares support options
- Parts Quality: Use of certified OEM parts for repairs
📞 Claims Process
- How to File: Through AudioCodes iSupport service desk online or hotline
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase, incident details
- Claim Approval: Typically quick approval process via technical support team
- No Hassle Promise: Streamlined service to minimize downtime
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes devices
- Product Condition: New products only
- Purchase Requirements: Must purchase within manufacturer warranty period
- Excluded Products: Commercial use equipment, pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss or theft not covered under this plan
🎁 Additional Benefits
- Tech Support: 24/7 technical support included
- Transferable: Coverage can be transferred to new owners
📦 How to Purchase
- Purchase alongside your AudioCodes product or within warranty period
- Provide product details and receipt
- Receive confirmation and coverage documentation
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
