AudioCodes ACTS 1 license(s) 1 year(s)

Reliable support and protection for your AudioCodes products.

The AudioCodes ACTS 1 license(s) 1 year(s) provides technical support and hardware repair coverage for eligible AudioCodes products. This 1-year extended warranty ensures financial protection and hassle-free repairs beyond the manufacturer warranty, keeping your investment secure.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures after the manufacturer's warranty period
• Power Surge Protection: Coverage for damage caused by power surges

📋 Coverage Details

• Duration: 1 year of coverage starting from the activation date
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to plan terms; replacement or repair costs covered

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: Depot or mail-in service
• Replacement Type: New or equivalent model
• Turnaround Time: Typically within business days depending on repair complexity
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Online portal or phone support
• Support Hours: 24/7 technical support available
• Documentation Required: Proof of purchase, photos as needed
• Claim Approval: Usually processed within 48 hours
• No Hassle Promise: Streamlined, easy claims process

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes devices and related equipment)
• Product Condition: New devices only
• Purchase Requirements: Must be purchased or registered within plan terms
• Excluded Products: Commercial use or products with pre-existing damage

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss unless theft coverage is included

🎁 Additional Benefits

• Tech Support: 24/7 access to AudioCodes technical experts

📦 How to Purchase

• Purchase with your AudioCodes product or within specified timeframe
• Provide product details and proof of purchase
• Receive confirmation and coverage documents promptly
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with trusted support and avoid unexpected repair costs.