AudioCodes ACTS24X7-MVE_S14/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products
The AudioCodes ACTS24X7-MVE_S14/YR extended warranty provides comprehensive technical support and repair coverage for AudioCodes networking equipment. This 1-year warranty extension ensures you get financial protection against hardware failures beyond the manufacturer warranty with hassle-free repair and replacement options.
✅ What's Covered
- Mechanical/Electrical Failure: Coverage for component defects and failures after the original warranty ends
- Power Surge Protection: Included to protect against electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting after manufacturer warranty
- Number of Claims: Unlimited claims per plan term
- Claim Limit: As per AudioCodes policy, subject to plan terms
🔧 Service & Repairs
- Service Type: Repair and advanced hardware replacement options available
- Repair Method: Remote support with onsite or depot repairs
- Replacement Type: New or refurbished hardware as needed
- Turnaround Time: Includes 4-hour managed spares and advance replacement service options
- Parts Quality: OEM certified components to maintain product integrity
📞 Claims Process
- How to File: Submit claims via AudioCodes iSupport online portal or hotline
- Support Hours: 24/7 technical support for urgent issues
- Documentation Required: Purchase receipt and device information
- Claim Approval: Fast approval through dedicated support team
- No Hassle Promise: Streamlined claims with direct access to expert engineers
📱 Eligible Products
- Product Categories: Networking and telecom General Electronics products
- Product Condition: New or registered AudioCodes devices
- Purchase Requirements: Purchase or registration within manufacturer's warranty duration
- Excluded Products: Non-AudioCodes brands and products outside coverage scope
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage not affecting function
- Intentional damage or misuse
- Commercial use beyond personal or standard deployment
- Software issues, viruses, or data loss
- Accessories not included in original purchase
- Loss or theft (unless specified in other coverage)
🎁 Additional Benefits
- Tech Support: 24/7 access to specialized AudioCodes engineers
- No Lemon Guarantee: Not applicable
- Transferable: Warranty is transferable to new owners
- Multi-Device Discount: Not specified
- Cancel Anytime: Subject to plan terms
📦 How to Purchase
- Purchase with your AudioCodes product or within warranty period
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your product online as needed
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with trusted support and repair services to enjoy peace of mind and avoid unexpected repair costs.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
