AudioCodes ACTS24X7-MVE_S11/YR Warranty/Support Extension 1 License 1 Year

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-MVE_S11/YR Warranty/Support Extension provides 1 year of extended coverage and technical support for AudioCodes devices. Designed for general electronics, it delivers financial protection and hassle-free repair services beyond the manufacturer’s warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects after the manufacturer warranty expires
• Power Surge Protection: Protection from damages caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting upon activation
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms and conditions of the plan

🔧 Service & Repairs

• Service Type: Repair or replacement options including hardware replacement services
• Repair Method: Remote support and mail-in repair services
• Replacement Type: Refurbished or comparable model replacements
• Turnaround Time: Priority 24x7 support with managed spares and advance hardware replacement options
• Parts Quality: Certified and OEM components used for repairs

📞 Claims Process

• How to File: Access AudioCodes iSupport service desk for online ticketing and telephone hotline
• Support Hours: 24/7 hotline available for urgent issues
• Documentation Required: Purchase receipt, device details, incident information
• Claim Approval: Fast evaluation and resolution by specialized Voice Engineers
• No Hassle Promise: Streamlined process for efficient troubleshooting and resolution

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes hardware
• Product Condition: New and covered under manufacturer warranty at time of purchase
• Purchase Requirements: Coverage initiated at license purchase, specific terms apply
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use excluded
• Software issues, viruses, data loss
• Accessories not included in original purchase
• Loss unless theft coverage included

🎁 Additional Benefits

• Tech Support: 24/7 technical support from global AudioCodes team
• Transferable: License may be transferable depending on terms

📦 How to Purchase

• Purchase with your AudioCodes product or license
• Provide product and proof of purchase details
• Receive confirmation and coverage documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the plan agreement terms. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your AudioCodes investment and enjoy worry-free ownership with expert support and coverage.