AudioCodes ACTS24X7-MSE_S7/YR warranty/support extension 1 license(s) 1 year(s)
Reliable support and protection for your AudioCodes products
The AudioCodes ACTS24X7-MSE_S7/YR extends the original manufacturer warranty by one year, providing financial protection and expert technical support for AudioCodes network equipment. This plan delivers hassle-free repairs and ensures your products stay up-to-date with software updates and patches.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Included to protect against electrical surge damages
📋 Coverage Details
- Duration: 1 year of coverage from activation date
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to plan terms and service limits
🔧 Service & Repairs
- Service Type: Repair and replacement options including Standard Repair and Return service
- Repair Method: Mail-in or depot service
- Replacement Type: Refurbished or comparable models provided when necessary
- Turnaround Time: Timely service to minimize downtime
- Parts Quality: OEM parts used for repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or phone
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Purchase receipt, product details
- Claim Approval: Rapid approval process to facilitate quick repairs
- No Hassle Promise: Easy ticketing and status updates through iSupport
📱 Eligible Products
- Product Categories: General Electronics, specifically AudioCodes communication products
- Product Condition: New products eligible
- Purchase Requirements: Must purchase warranty extension within specified period of original product purchase
- Excluded Products: Commercial misuse or pre-existing damage not covered
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Loss or theft (unless covered by separate service)
🎁 Additional Benefits
- Tech Support: Access to highly technical Global Support team 24/7
- Transferable: Warranty extension can be transferred if product ownership changes
📦 How to Purchase
- Purchase at point of product sale or within authorized timeframe
- Provide product details and purchase receipt
- Receive confirmation and coverage documentation
- Register online as required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free operation with AudioCodes extended support and warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
