AudioCodes ACTS24X7-SMWM_S27/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-SMWM_S27/YR warranty/support extension provides comprehensive 1-year coverage designed for AudioCodes hardware. This warranty extension offers financial protection and hassle-free repairs for network and communication devices, ensuring your equipment stays operational with expert assistance whenever needed.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after the manufacturer warranty period are covered
• Power Surge Protection: Includes protection against damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from the warranty extension activation
• Number of Claims: Unlimited claims throughout the coverage period
• Claim Limit: No specified maximum payout per claim; subject to service terms

🔧 Service & Repairs

• Service Type: Repair and return standard service with optional advance hardware replacement and managed spares
• Repair Method: Mail-in or depot service; advance hardware replacement available
• Replacement Type: New or refurbished hardware as required
• Turnaround Time: Standard repair times with optional 4-hour managed spares service
• Parts Quality: OEM and certified components used in repairs

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk and 24x7 hotline for urgent issues
• Support Hours: 24/7 global support availability
• Documentation Required: Proof of purchase and device details needed for claim submission
• Claim Approval: Prompt review and updates provided through support channels
• No Hassle Promise: Streamlined, professional claim handling by AudioCodes Voice Engineers

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes network devices
• Product Condition: New products or those within warranty extension eligibility
• Purchase Requirements: License for 1 year; purchase and activation terms apply
• Excluded Products: Products outside AudioCodes catalog or commercial misuse

❌ What's Not Covered

• Pre-existing damage or defects before warranty extension start
• Cosmetic damage that does not impact function
• Intentional damage, misuse, or negligence
• Commercial or business use outside specified terms
• Software problems, viruses, or data loss
• Accessories not included in the original product purchase
• Loss or theft (unless separately covered)

🎁 Additional Benefits

• Tech Support: Access to 24/7 AudioCodes technical support team
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes product or within the designated time frame
• Provide product details and proof of purchase
• Receive confirmation and warranty coverage documents
• Register your license through AudioCodes if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with this AudioCodes extended warranty plan.