AudioCodes ACTS24X7-MSE_S5/YR warranty/support extension 1 license 1 year

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-MSE_S5/YR warranty/support extension provides 1 year of standard protection coverage for AudioCodes networking equipment, ensuring financial protection and hassle-free repairs through expert technical support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage from the start date.
• Number of Claims: Unlimited claims during the plan term.
• Claim Limit: Coverage limits as defined in the plan agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement options.
• Repair Method: Depot service with mail-in or carry-in options.
• Replacement Type: New or refurbished comparable model.
• Turnaround Time: Prompt service aiming for quick repair or replacement.
• Parts Quality: OEM and certified components only.

📞 Claims Process

• How to File: Online portal and 24/7 hotline available.
• Support Hours: 24/7 support for urgent issues.
• Documentation Required: Proof of purchase, photos, device information.
• Claim Approval: Typically within 48 hours.
• No Hassle Promise: Easy claim process with customer satisfaction focus.

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes products).
• Product Condition: New products only.
• Purchase Requirements: Must purchase warranty within 30 days of product purchase.
• Excluded Products: Commercial equipment and pre-existing damages.

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not purchased originally
• Loss (unless theft coverage included)

🎁 Additional Benefits

• Tech Support: 24/7 technical support from AudioCodes Voice Engineers.
• Transferable: Coverage may be transferable to new owner.

📦 How to Purchase

• Purchase with your AudioCodes product or within 30 days.
• Provide product details and proof of purchase.
• Receive confirmation and coverage documents promptly.
• Register your product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty support.