AudioCodes ACTS24X7-SMWM_S25/YR

Reliable protection and support for your AudioCodes products.

The AudioCodes ACTS24X7-SMWM_S25/YR provides a 1-year extended warranty delivering Standard Protection coverage that includes mechanical and electrical failure and power surge protection, ensuring your AudioCodes equipment remains up-to-date and supported. This warranty offers financial protection and access to expert technical assistance for hassle-free repairs and replacements.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
• Power Surge Protection: Protection against damage from electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting from the purchase date.
• Number of Claims: Unlimited claims within coverage period.
• Claim Limit: No specified maximum payout per claim.

🔧 Service & Repairs

• Service Type: Repair and replacement included.
• Repair Method: Depot service with mail-in options.
• Replacement Type: New or refurbished comparable model.
• Turnaround Time: Fast repairs facilitated through support services.
• Parts Quality: OEM parts and certified components used for all repairs.

📞 Claims Process

• How to File: Claims submitted through AudioCodes iSupport online service desk.
• Support Hours: 24/7 hotline support available for urgent issues.
• Documentation Required: Proof of purchase and device details.
• Claim Approval: Typical approval within business hours following submission.
• No Hassle Promise: Streamlined claim process designed for customer convenience.

📱 Eligible Products

• Product Categories: General Electronics under AudioCodes warranty coverage.
• Product Condition: New AudioCodes products eligible.
• Purchase Requirements: Must purchase warranty extension at or after product purchase.
• Excluded Products: Commercial equipment and previously damaged items not covered.

❌ What's Not Covered

• Pre-existing damage or defects prior to warranty purchase.
• Intentional damage or misuse.
• Software issues, viruses, or data loss.
• Accessories not included in original product purchase.
• Loss or theft (not covered under Standard Protection).

🎁 Additional Benefits

• Tech Support: 24/7 global technical support and access to expert engineers.

📦 How to Purchase

• Purchase with AudioCodes product or within the qualifying period.
• Provide product details and proof of purchase when ordering.
• Receive confirmation and warranty coverage documents by email.
• Register your warranty online if required for activation.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.