AudioCodes ACTS24X7-OB_S65/YR warranty/support extension 1 license 1 year

Reliable protection for your AudioCodes products ensuring continuous support and coverage.

The AudioCodes ACTS24X7-OB_S65/YR warranty/support extension delivers comprehensive technical support and repair services for AudioCodes products. Designed to offer financial protection and minimize downtime, it includes 24x7 remote support, software updates, and hardware replacement options to keep your investment secure.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period
• Power Surge Protection: Damage from electrical surges included
• Accidental Damage: Not included
• Screen Damage: Not included
• Battery Degradation: Not included
• Theft Protection: Not included
• Normal Wear and Tear: Not included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims supported
• Claim Limit: As per plan terms

🔧 Service & Repairs

• Service Type: Repair and replacement services
• Repair Method: Remote support, mail-in or depot service
• Replacement Type: Standard repair and return; optional managed spares or advance hardware replacement
• Turnaround Time: Varies with service option, including 4-hour managed spares
• Parts Quality: OEM and certified components

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or 24x7 hotline
• Support Hours: 24/7 support available
• Documentation Required: Purchase receipt and product details
• Claim Approval: Typically rapid with expert technical review
• No Hassle Promise: Streamlined process for quick resolution

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes equipment
• Product Condition: New products eligible
• Purchase Requirements: Must purchase warranty concurrently or shortly after product
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use beyond defined scope
• Software issues, viruses, data loss
• Accessories not part of original purchase
• Loss or theft not covered

🎁 Additional Benefits

• Tech Support: 24/7 technical support included
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowable period thereafter
• Provide product and purchase details
• Receive confirmation and warranty documentation
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with dependable support and repair coverage from AudioCodes.