AudioCodes ACTS24X7-OB_S64 1 Year Warranty Support Extension

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-OB_S64 extended warranty delivers comprehensive technical support and repair services for AudioCodes hardware. It ensures financial protection and hassle-free resolution for your voice communication equipment with fast and effective operational issue troubleshooting.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
• Power Surge Protection: Included damage coverage from electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims during coverage period.
• Claim Limit: Subject to plan terms and conditions.

🔧 Service & Repairs

• Service Type: Repair and replacement options including Standard Repair and Return.
• Repair Method: Remote troubleshooting and mail-in depot service.
• Replacement Type: Refurbished or equivalent hardware replacement available.
• Turnaround Time: Fast resolution supported by 24x7 technical team.
• Parts Quality: Certified components and parts used for repair.

📞 Claims Process

• How to File: Via AudioCodes iSupport online service desk and 24x7 hotline.
• Support Hours: 24/7 availability for urgent issues.
• Documentation Required: Purchase receipt and product details.
• Claim Approval: Typical approval within standard service timelines.
• No Hassle Promise: Simplified claim process and direct access to expert support.

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes products).
• Product Condition: New and eligible hardware covered.
• Purchase Requirements: Must purchase warranty extension aligned with product purchase.
• Excluded Products: Commercial misuse or abuse not covered.

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, and data loss
• Accessories not listed on original purchase
• Loss (unless theft protection included, which it is not)

🎁 Additional Benefits

• Tech Support: 24/7 remote technical support by AudioCodes experts.

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed timeframe.
• Provide product details and original receipt upon enrollment.
• Receive confirmation and warranty coverage documentation.
• Register your product on AudioCodes support portal if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with comprehensive support and enjoy worry-free ownership.