AudioCodes ACTS24X7-SBC_S23 1-Year Extended Warranty

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-SBC_S23 1-Year Extended Warranty provides comprehensive coverage and 24/7 technical support for your AudioCodes devices. It ensures financial protection and hassle-free resolutions for operational issues beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expiration
• Power Surge Protection: Protection against damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: Subject to terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Mail-in or depot service
• Replacement Type: Refurbished or comparable model
• Turnaround Time: Standard repair and return within specified timeframes
• Parts Quality: Use of OEM parts or certified components

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk portal or 24/7 hotline
• Support Hours: 24/7 availability for urgent issues
• Documentation Required: Proof of purchase, device information
• Claim Approval: Timely processing subject to validation
• No Hassle Promise: Easy claim experience with dedicated technical support

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes devices
• Product Condition: New and eligible products registered
• Purchase Requirements: Must be purchased or registered within plan guidelines
• Excluded Products: Commercial use and pre-existing damages excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not covered under original purchase
• Loss (unless theft coverage included)

🎁 Additional Benefits

• Tech Support: 24/7 technical expertise and hotline access

📦 How to Purchase

• Purchase with your AudioCodes product or within allowed timeframe
• Provide product details and proof of purchase
• Receive confirmation and warranty documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.