AudioCodes ACTS24X7-SMWM_S1/YR Warranty Support Extension 1 License 1 Year

Reliable protection for your investment and uninterrupted product performance

The AudioCodes ACTS24X7-SMWM_S1/YR Warranty Support Extension provides 1 year of comprehensive coverage for AudioCodes products. This plan ensures financial protection and hassle-free resolution of operational issues through expert technical support and repair services.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for component failures and defects occurring after the manufacturer warranty period.
• Power Surge Protection: Protection against damage caused by electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting at purchase
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair and return with optional advance hardware replacement
• Repair Method: Mail-in or depot service
• Replacement Type: New or equivalent refurbished units
• Turnaround Time: Options including advance hardware replacement and managed spares for fast resolution
• Parts Quality: OEM or certified components used for repairs

📞 Claims Process

• How to File: Through AudioCodes iSupport service desk online or 24/7 hotline
• Support Hours: 24/7 support for urgent issues
• Documentation Required: Purchase receipt, details of issue, and device information
• Claim Approval: Prompt assessment and approval for eligible claims
• No Hassle Promise: Easy claim filing and fast updates provided

📱 Eligible Products

• Product Categories: General Electronics – AudioCodes supported hardware
• Product Condition: New products eligible
• Purchase Requirements: Must purchase warranty extension with or shortly after product purchase
• Excluded Products: Commercial use outside warranty terms, pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use outside agreement
• Software issues, viruses, and data loss
• Accessories not included in original purchase
• Loss or theft (not covered under this standard protection plan)

🎁 Additional Benefits

• Tech Support: Access to AudioCodes global technical support 24/7
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not applicable
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your AudioCodes product or within manufacturer allowable timeframe
• Provide product details and proof of purchase
• Receive confirmation and warranty documentation
• Register your product online if required by AudioCodes

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with expert support and coverage from AudioCodes.