AudioCodes ACTS24X7-SBC_S19 /YR warranty / support extension 1 license(s) 1 year(s)

Reliable support and extended protection for your AudioCodes products

The AudioCodes ACTS24X7-SBC_S19 1-Year Extended Warranty provides comprehensive coverage and technical support for AudioCodes devices, ensuring financial protection and hassle-free repairs for your networking equipment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting after the original warranty expires
• Number of Claims: Unlimited claims per plan term
• Claim Limit: Subject to terms of the protection plan agreement

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: Mail-in and depot service
• Replacement Type: New or equivalent quality parts and units
• Turnaround Time: Efficient repair and replacement timelines
• Parts Quality: OEM parts and certified components

📞 Claims Process

• How to File: Access AudioCodes iSupport service desk for ticketing and status updates
• Support Hours: 24/7 hotline available for urgent issues
• Documentation Required: Product info and support call documentation
• Claim Approval: Timely resolution by AudioCodes technical team
• No Hassle Promise: Streamlined support with expert troubleshooting

📱 Eligible Products

• Product Categories: Networking and General Electronics devices from AudioCodes
• Product Condition: New AudioCodes products eligible
• Purchase Requirements: Coverage may require purchase within specified period of product acquisition
• Excluded Products: Commercial heavy-use or pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, data loss
• Accessories not included in original purchase

🎁 Additional Benefits

• Tech Support: 24/7 global technical support from AudioCodes experts
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase alongside your AudioCodes product or within specified timeframe
• Provide product details and receipt
• Receive confirmation and coverage documents
• Register product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.