AudioCodes ACTS24X7-SBC_S18 /YR
Reliable extended coverage for your AudioCodes products, ensuring peace of mind and expert support.
The AudioCodes ACTS24X7-SBC_S18 /YR provides a 1-year extended warranty offering Standard Protection for AudioCodes devices. It covers hardware defects and failures beyond the manufacturer’s warranty, delivering hassle-free repairs and access to technical support that keeps your investment protected.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage commencing after the manufacturer warranty
- Number of Claims: Unlimited claims within coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and replacement options available
- Repair Method: Depot service including mail-in repair
- Replacement Type: New or refurbished units as needed
- Turnaround Time: Timely repairs with 24x7 support
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Online portal or phone support
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Typically processed quickly with clearance
- No Hassle Promise: Easy claims process ensuring customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics including AudioCodes devices
- Product Condition: New and eligible registered products
- Purchase Requirements: Warranty purchased within allowable timeframe post-product purchase
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, and data loss
- Accessories not included in original purchase
- Loss (theft not included under Standard Protection)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes engineers
📦 How to Purchase
- Purchase with your product or within the specified period
- Provide product details and proof of purchase
- Receive warranty confirmation and documentation
- Register product online as required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with comprehensive supportive coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
