AudioCodes ACTS24X7-M1288_S7/YR

Reliable protection and expert support for your devices

The AudioCodes ACTS24X7-M1288_S7/YR provides a 1-year extended warranty offering standard protection that includes mechanical and electrical failure coverage as well as power surge protection. Designed for General Electronics, this plan ensures hassle-free repairs and ongoing support to protect your investment beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty expires
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting at the end of the manufacturer warranty
• Number of Claims: Unlimited claims allowed during the coverage period
• Claim Limit: Coverage subject to plan terms; no stated maximum payout

🔧 Service & Repairs

• Service Type: Repair and replacement options available
• Repair Method: Includes Repair and Return, Advance Hardware Replacement, and 4-hour Managed Spares service
• Replacement Type: New or refurbished components as needed
• Turnaround Time: Varies by service option, including rapid 4-hour support in some cases
• Parts Quality: Genuine OEM parts and certified components used

📞 Claims Process

• How to File: Support calls and ticketing through AudioCodes iSupport service desk
• Support Hours: 24/7 hotline available for urgent issues
• Documentation Required: Proof of purchase and device details as requested
• Claim Approval: Timely approvals facilitated by expert AudioCodes Voice Engineers
• No Hassle Promise: Easy claim process with dedicated technical support

📱 Eligible Products

• Product Categories: General Electronics covered under the plan
• Product Condition: New and eligible products as per AudioCodes policies
• Purchase Requirements: Must be purchased in conjunction with or following the original product purchase
• Excluded Products: Commercial use and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not covered by the original purchase
• Loss or theft (not included in standard protection)

🎁 Additional Benefits

• Tech Support: 24/7 technical support from AudioCodes experts
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your product or within the eligibility period defined by AudioCodes
• Provide product details and receipt during purchase
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy peace of mind with comprehensive warranty coverage from AudioCodes.