AudioCodes ACTS24X7-OVOC_S7\/YR warranty\/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-OVOC_S7\/YR warranty and support extension provides comprehensive coverage including technical support and repair services for AudioCodes devices. Designed for General Electronics, it ensures your investment is protected with hassle-free issue resolution over one year.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period.
- Power Surge Protection: Damage from electrical surges included.
📋 Coverage Details
- Duration: 1 year of coverage starting at purchase.
- Number of Claims: Unlimited claims during coverage period.
- Claim Limit: As per the protection plan terms.
🔧 Service & Repairs
- Service Type: Repair and replacement services.
- Repair Method: Remote support and depot service repair options.
- Replacement Type: Repair and Return or Advance Hardware Replacement options available.
- Turnaround Time: Includes options such as 4-hour Managed Spares service for fast repair.
- Parts Quality: Certified replacement parts used.
📞 Claims Process
- How to File: Through AudioCodes iSupport service desk.
- Support Hours: 24/7 hotline support for urgent issues.
- Documentation Required: Service ticketing and information gathering facilitated via support desk.
- Claim Approval: Efficient status updates provided.
- No Hassle Promise: Simplified process backed by expert engineers.
📱 Eligible Products
- Product Categories: General Electronics devices by AudioCodes.
- Product Condition: New and eligible products registered for support.
- Purchase Requirements: Warranty extension applies to covered AudioCodes products.
- Excluded Products: Not specified.
❌ What's Not Covered
- Pre-existing damage or defects.
- Intentional damage or misuse.
- Commercial or business use exclusions not specified.
- Software issues, viruses, and data loss.
- Loss and theft (not included in Standard Protection).
🎁 Additional Benefits
- Tech Support: 24/7 global support from skilled AudioCodes engineers.
- Transferable: Not specified.
📦 How to Purchase
- Purchase license for support extension aligned with AudioCodes products.
- Provide product details and receipt at registration.
- Receive confirmation and access to support services.
- Register product via AudioCodes support portal as needed.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AUDIOCODES reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with reliable coverage and expert support for worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
