AudioCodes ACTS24X7-OVOC_S6/YR

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-OVOC_S6/YR extended warranty provides 1 year of comprehensive Standard Protection coverage for AudioCodes devices, including patches, updates, and hardware repair options. It ensures financial protection and hassle-free repairs, backed by a global team of Voice Engineers and 24x7 support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer’s warranty period.
• Power Surge Protection: Damage from electrical surges included.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims available during the coverage period.
• Claim Limit: Subject to terms of the protection plan agreement.

🔧 Service & Repairs

• Service Type: Repair and replacement service options.
• Repair Method: Mail-in or depot service facilitated by AudioCodes global support.
• Replacement Type: Repair, Advance Hardware Replacement, or Managed Spares service.
• Turnaround Time: Fast repair and replacement services including 4-hour managed spares.
• Parts Quality: OEM and certified components used for repairs.

📞 Claims Process

• How to File: Via AudioCodes iSupport service desk online or 24x7 hotline.
• Support Hours: 24/7 global support available for urgent issues.
• Documentation Required: Proof of purchase and device details required.
• Claim Approval: Typically processed promptly by expert Voice Engineers.
• No Hassle Promise: Easy ticketing system and customer-focused resolution.

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes voice products.
• Product Condition: New and supported AudioCodes equipment.
• Purchase Requirements: Must purchase warranty with or within manufacturer terms.
• Excluded Products: Commercial misuse or products with pre-existing damage.

❌ What's Not Covered

• Pre-existing damage or defects.
• Intentional damage or misuse.
• Software issues, viruses, and data loss.
• Accessories not listed on the original purchase.
• Loss, unless covered under specified theft coverage (not included).

🎁 Additional Benefits

• Tech Support: 24/7 technical support by AudioCodes experts.
• Transferable: Coverage may be transferable to new owners.

📦 How to Purchase

• Purchase with your AudioCodes device or within the manufacturer’s warranty period.
• Provide product details and receipt to register.
• Receive confirmation and warranty coverage documents.
• Register your product access online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.