AudioCodes ACTS24X7-MSW_S7/YR warranty/support extension 1 license(s) 1 year(s)
Reliable coverage for your AudioCodes products providing peace of mind and seamless support.
The AudioCodes ACTS24X7-MSW_S7/YR warranty/support extension delivers comprehensive technical support and repair services for AudioCodes products. This 1-year extended warranty offers financial protection beyond the manufacturer’s coverage, ensuring hassle-free repairs and expert assistance.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase of the extended warranty
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: As specified in the warranty agreement
🔧 Service & Repairs
- Service Type: Repair and return services with options for advance hardware replacement
- Repair Method: Remote support combined with mail-in or depot repair
- Replacement Type: Refurbished or comparable model replacement available
- Turnaround Time: Timely service with options for managed spares and advance replacement
- Parts Quality: OEM or certified components used in repairs
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk for ticketing and updates
- Support Hours: 24/7 hotline support for urgent issues
- Documentation Required: Proof of purchase and device information
- Claim Approval: Fast and effective resolution process
- No Hassle Promise: Streamlined claims and support experience
📱 Eligible Products
- Product Categories: General Electronics – AudioCodes voice and networking products
- Product Condition: New products eligible
- Purchase Requirements: Warranty to be purchased with or shortly after product purchase
- Excluded Products: Products with pre-existing damage or commercial applications outside coverage scope
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Commercial or business use not covered
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss not covered unless theft protection included
🎁 Additional Benefits
- Tech Support: Access to 24/7 expert technical support
- No Lemon Guarantee: Not applicable
- Transferable: Warranty transfer may be available upon request
- Multi-Device Discount: Not specified
- Cancel Anytime: Not specified
📦 How to Purchase
- Purchase alongside your AudioCodes product or within the allowed time frame
- Provide product details and receipt at purchase
- Receive confirmation and warranty coverage documents
- Register your product online if required by AudioCodes
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with AudioCodes extended coverage and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
Couldn't load pickup availability
Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
