AudioCodes ACTS 1 license(s) 1 year(s)
Reliable protection and support for your AudioCodes products.
The AudioCodes ACTS 1 license(s) 1 year(s) extended warranty covers your AudioCodes devices with standard protection that includes mechanical and electrical failure support, extending peace of mind beyond the manufacturer warranty. Designed for General Electronics, this warranty helps you avoid unexpected repair costs with hassle-free service options.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
- Power Surge Protection: Included damage from electrical surges
📋 Coverage Details
- Duration: 1 year of coverage starting at activation
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to terms of protection plan
🔧 Service & Repairs
- Service Type: Repair and replacement options
- Repair Method: Mail-in, depot service available
- Replacement Type: New or refurbished equivalent models
- Turnaround Time: Fast response with options for advance replacement
- Parts Quality: OEM and certified components used
📞 Claims Process
- How to File: Online portal and phone support
- Support Hours: 24/7 technical support available
- Documentation Required: Proof of purchase and device details
- Claim Approval: Typically processed within business days
- No Hassle Promise: Streamlined claims process for customer ease
📱 Eligible Products
- Product Categories: General Electronics covered
- Product Condition: New products eligible
- Purchase Requirements: Must be purchased within coverage activation period
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Cosmetic damage that doesn't affect function
- Intentional damage or misuse
- Commercial or business use
- Software issues, viruses, data loss
- Accessories not listed on original purchase
- Loss (unless theft coverage included)
🎁 Additional Benefits
- Tech Support: 24/7 customer technical support
📦 How to Purchase
- Purchase with your product or within specified activation window
- Provide product details and proof of purchase
- Receive confirmation and coverage documents
- Register your product online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes Standard Protection warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
