AudioCodes ACTS24X7-OVOC_S62\/YR warranty\/support extension 1 license(s) 1 year(s)

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-OVOC_S62\/YR warranty provides comprehensive technical support and extended coverage for eligible AudioCodes devices. This 1-year plan ensures financial protection and fast resolution for hardware issues beyond the manufacturer’s warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component defects and failures covered after manufacturer warranty expires
• Power Surge Protection: Coverage for damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within the coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair and replacement options
• Repair Method: Advance Hardware Replacement and Repair & Return services
• Replacement Type: Replacement with comparable or refurbished parts
• Turnaround Time: 4-hour Managed Spares service available
• Parts Quality: Use of certified components and official parts

📞 Claims Process

• How to File: Access via 24x7 hotline or AudioCodes iSupport service desk
• Support Hours: 24/7 global support availability
• Documentation Required: Purchase receipt and product details
• Claim Approval: Timely responses for fast problem resolution
• No Hassle Promise: Streamlined support process with expert engineers

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes hardware products
• Product Condition: New products eligible
• Purchase Requirements: Warranty must be purchased to extend support
• Excluded Products: Commercial misuse and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (unless otherwise specified)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical support included
• Transferable: Coverage transferable to new owner upon sale

📦 How to Purchase

• Purchase alongside or within a specified time after your product purchase
• Provide product details and proof of purchase
• Receive confirmation and warranty documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with this extended warranty plan.