AudioCodes ACTS24X7-SBC_S70/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection for your AudioCodes products.

The AudioCodes ACTS24X7-SBC_S70/YR warranty/support extension provides comprehensive technical support and repair services for AudioCodes devices, ensuring financial protection and hassle-free issue resolution throughout the 1-year coverage period.

✅ What's Covered

• Mechanical/Electrical Failure: Coverage for hardware defects and failures after the manufacturer warranty period.
• Power Surge Protection: Included protection against damage from electrical surges.

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date.
• Number of Claims: Unlimited claims during coverage term.
• Claim Limit: Subject to terms within the service contract.

🔧 Service & Repairs

• Service Type: Repair and replacement services.
• Repair Method: Remote support and hardware repair options.
• Replacement Type: Advance Hardware Replacement or managed spares service.
• Turnaround Time: Options include 4-hour Managed Spares service for fast resolution.
• Parts Quality: Certified and quality-assured replacement parts.

📞 Claims Process

• How to File: Access AudioCodes iSupport service desk online or via hotline.
• Support Hours: 24/7 hotline support available for urgent issues.
• Documentation Required: Receipt, device details, and issue description.
• Claim Approval: Prompt resolution with knowledgeable AudioCodes engineers.
• No Hassle Promise: Streamlined support process ensuring customer satisfaction.

📱 Eligible Products

• Product Categories: General Electronics, specifically AudioCodes hardware.
• Product Condition: New and supported AudioCodes products.
• Purchase Requirements: License valid for 1 year of support coverage.
• Excluded Products: Non-AudioCodes devices and products outside support scope.

❌ What's Not Covered

• Pre-existing damage or defects prior to coverage.
• Cosmetic damage not affecting functionality.
• Intentional damage or misuse of the product.
• Commercial use beyond stated scope.
• Software problems, viruses, or data loss.
• Accessories not included in original product purchase.
• Loss or theft (unless specifically covered under theft protection).

🎁 Additional Benefits

• Tech Support: 24/7 global technical support from experts.
• No Lemon Guarantee: Not applicable.
• Transferable: Not specified.
• Multi-Device Discount: Not specified.
• Cancel Anytime: Not specified.

📦 How to Purchase

• Purchase license through authorized resellers or AudioCodes.
• Provide purchase details and product information.
• Receive confirmation and coverage documentation.
• Register product online if required.

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with reliable support and enjoy worry-free ownership.