AudioCodes ACTS24X7-OV-MS_22/YR 1-Year Extended Warranty

Reliable protection and support for your AudioCodes products.

The AudioCodes ACTS24X7-OV-MS_22/YR extends your product’s coverage with 24x7 remote support and hardware replacement options. Designed for General Electronics, this plan ensures financial protection and hassle-free repairs beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects after the manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting upon purchase
• Number of Claims: Unlimited support and service requests during term
• Claim Limit: Subject to terms; repair or replacement at AudioCodes discretion

🔧 Service & Repairs

• Service Type: Repair or hardware replacement options
• Repair Method: Remote support, mail-in, and managed spares or advance hardware replacement options
• Replacement Type: New or refurbished units as appropriate
• Turnaround Time: Fast response with options including 4-hour managed spares service
• Parts Quality: OEM and certified components used for repairs

📞 Claims Process

• How to File: Access via AudioCodes iSupport service desk and 24x7 hotline for urgent issues
• Support Hours: 24/7 global support availability
• Documentation Required: Proof of purchase and product details
• Claim Approval: Timely assistance from AudioCodes Voice Engineers
• No Hassle Promise: Streamlined support and problem resolution process

📱 Eligible Products

• Product Categories: General Electronics devices from AudioCodes
• Product Condition: New products within warranty guidelines
• Purchase Requirements: Must purchase warranty extension within product eligibility period
• Excluded Products: Commercial use and pre-existing conditions not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect functionality
• Intentional damage or misuse
• Commercial or business use exclusions
• Software issues, viruses, and data loss
• Accessories not purchased originally
• Loss (not covered under Standard Protection)

🎁 Additional Benefits

• Tech Support: 24/7 access to expert AudioCodes technical support

📦 How to Purchase

• Purchase with your AudioCodes product or within the allowed time frame
• Provide product and purchase details for coverage activation
• Receive confirmation and plan documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at its discretion.

Protect your investment with reliable support and avoid unexpected repair costs with AudioCodes extended warranty.