AudioCodes ACTS24X7-ARM_S9 /YR warranty /support extension 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-ARM_S9 1-Year Extended Warranty delivers comprehensive coverage for AudioCodes devices, ensuring financial protection and hassle-free repairs through authorized support channels and timely hardware replacement options.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty period ends
• Power Surge Protection: Damage caused by electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims within coverage period
• Claim Limit: Subject to plan terms and approval

🔧 Service & Repairs

• Service Type: Repair, replacement, or reimbursement options available
• Repair Method: Remote technical support and hardware replacement services
• Replacement Type: Repair and Return, Advance Hardware Replacement, Managed Spares
• Turnaround Time: Options include fast 4-hour Managed Spares service
• Parts Quality: OEM and certified components ensure quality repairs

📞 Claims Process

• How to File: Access support via 24x7 hotline or AudioCodes iSupport service desk online
• Support Hours: 24/7 availability for urgent issues
• Documentation Required: Proof of purchase and device information
• Claim Approval: Timely evaluation and updates during the claim process
• No Hassle Promise: Streamlined process focused on rapid resolution

📱 Eligible Products

• Product Categories: AudioCodes networking and communications equipment
• Product Condition: New products only
• Purchase Requirements: Plan must be purchased at or within a specified window from product purchase
• Excluded Products: Commercial misuse and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss or theft (not included in Standard Protection)

🎁 Additional Benefits

• Tech Support: 24/7 expert technical support
• Transferable: Warranty may be transferred to new owner*

📦 How to Purchase

• Purchase at the point of sale or within the eligible period after product purchase
• Provide proof of purchase and product details
• Receive confirmation and coverage documentation via email
• Register product online if required*

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.