AudioCodes ACTS24X7-MSE_S3/YR Warranty/Support Extension 1 License(s) 1 Year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-MSE_S3/YR Warranty/Support Extension provides 1 year of extended coverage for AudioCodes devices, delivering financial protection and hassle-free access to technical support and repair services. This plan ensures that your products remain supported with software updates, troubleshooting assistance, and efficient hardware repair or replacement options.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects after the manufacturer warranty period.
- Power Surge Protection: Damage from electrical surges is included.
📋 Coverage Details
- Duration: 1 year of coverage starting from activation.
- Number of Claims: Unlimited claims during the coverage period.
- Claim Limit: Subject to plan terms and conditions.
🔧 Service & Repairs
- Service Type: Repair and replacement options are provided.
- Repair Method: Depot service with mail-in or carry-in options.
- Replacement Type: Replacement with new or comparable model as needed.
- Turnaround Time: Efficient repair or replacement timelines.
- Parts Quality: Use of OEM and certified components.
📞 Claims Process
- How to File: Submit claims via the AudioCodes iSupport service desk online or phone.
- Support Hours: 24/7 hotline support for urgent issues.
- Documentation Required: Proof of purchase and device details.
- Claim Approval: Timely review and approval process.
- No Hassle Promise: Streamlined process for customer convenience.
📱 Eligible Products
- Product Categories: General Electronics covered.
- Product Condition: New products only.
- Purchase Requirements: Must purchase warranty extension within the specified eligibility period.
- Excluded Products: Commercial use and pre-existing damage not covered.
❌ What's Not Covered
- Pre-existing damage or defects.
- Cosmetic damage that does not affect function.
- Intentional damage or misuse.
- Commercial or business use excluded.
- Software issues, viruses, and data loss.
- Accessories not included in original purchase.
- Loss unless theft protection included (not in this plan).
🎁 Additional Benefits
- Tech Support: 24/7 technical support from expert engineers.
📦 How to Purchase
- Purchase with your AudioCodes product or within eligible time frame.
- Provide product details and proof of purchase.
- Receive confirmation and coverage documents.
- Register online if required for access to support services.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
