AudioCodes ACTS24X7-ARM_S8/YR warranty/support extension 1 license(s) 1 year(s)

Reliable extended coverage for your AudioCodes products

The AudioCodes ACTS24X7-ARM_S8/YR warranty/support extension provides 1 year of comprehensive support and protection for AudioCodes devices, ensuring financial protection and hassle-free repairs through expert technical assistance.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty ends
• Power Surge Protection: Damage caused by electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase
• Number of Claims: Unlimited claims allowed
• Claim Limit: Not specified

🔧 Service & Repairs

• Service Type: Repair and replacement options offered
• Repair Method: Remote support with options for hardware replacement
• Replacement Type: Advance Hardware Replacement and Repair and Return services
• Turnaround Time: 4-hour Managed Spares available as an option
• Parts Quality: OEM or certified components

📞 Claims Process

• How to File: Access support via 24x7 hotline or AudioCodes iSupport service desk
• Support Hours: 24/7 technical support for urgent issues
• Documentation Required: Support ticketing and information gathering via service desk
• Claim Approval: Fast and effective resolution by AudioCodes Voice Engineers
• No Hassle Promise: Streamlined access to key resources and tools

📱 Eligible Products

• Product Categories: General Electronics (AudioCodes hardware)
• Product Condition: Assumed new and original purchase required
• Purchase Requirements: License valid for 1 year
• Excluded Products: Not specified

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Software issues, viruses, or data loss
• Accessories not listed on original purchase
• Loss (except where theft coverage is included, which it is not)

🎁 Additional Benefits

• Tech Support: 24/7 access to specialized AudioCodes technical team
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase license extension with or following product purchase
• Provide product and license details with receipt
• Receive confirmation and coverage documentation
• Register product online if required by AudioCodes

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.