AudioCodes ACTS24X7-ARM_S21/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection and support for your AudioCodes products

The AudioCodes ACTS24X7-ARM_S21 extended warranty provides comprehensive standard protection for your General Electronics devices. This plan ensures financial protection and hassle-free repairs with access to expert technical support and hardware replacement options.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after the manufacturer warranty period
• Power Surge Protection: Covers damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair and replacement services available
• Repair Method: Remote support with hardware replacement options
• Replacement Type: Standard Repair and Return, Advance Hardware Replacement, or Managed Spares
• Turnaround Time: 4-hour managed spares service available
• Parts Quality: Genuine AudioCodes components

📞 Claims Process

• How to File: Access AudioCodes iSupport service desk and 24x7 hotline support
• Support Hours: 24/7 for urgent issues
• Documentation Required: Purchase receipt and device information
• Claim Approval: Timely approval based on issue assessment
• No Hassle Promise: Efficient and streamlined claim handling

📱 Eligible Products

• Product Categories: General Electronics
• Product Condition: Eligible for new AudioCodes products
• Purchase Requirements: Warranty extension applies to products covered under original manufacturer warranty
• Excluded Products: Commercial use and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, and data loss
• Accessories not listed in original purchase
• Loss (unless theft protection included, which it is not)

🎁 Additional Benefits

• Tech Support: 24/7 technical support by AudioCodes Voice Engineers

📦 How to Purchase

• Purchase with your new AudioCodes product or within warranty period
• Provide product details and receipt at purchase
• Receive confirmation and warranty coverage documents
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.