AudioCodes ACTS24X7-ARM_S84/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-ARM_S84/YR warranty extension provides 1 year of Standard Protection coverage for your AudioCodes devices. It ensures remote technical support, software updates, and repair services to keep your equipment running smoothly and safeguard your investment.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage starting from purchase date
• Number of Claims: Unlimited claims through the service term
• Claim Limit: Subject to terms of service and hardware replacement options

🔧 Service & Repairs

• Service Type: Repair and replacement options including Standard Repair and Return, optional Advance Hardware Replacement (AHR), or Managed Spares
• Repair Method: Remote support with options for depot service
• Replacement Type: New or equivalent hardware based on service level
• Turnaround Time: Varies by service choice; 4-hour Managed Spares option available
• Parts Quality: OEM parts and certified components

📞 Claims Process

• How to File: Access via AudioCodes iSupport service desk for ticketing and updates
• Support Hours: 24x7 hotline support for urgent issues
• Documentation Required: Proof of purchase and incident details
• Claim Approval: Timely review and resolution by AudioCodes Voice Engineers
• No Hassle Promise: Streamlined claim process to minimize downtime

📱 Eligible Products

• Product Categories: General Electronics, AudioCodes hardware products
• Product Condition: New and in-warranty devices eligible
• Purchase Requirements: Warranty purchased alongside or within product purchase window
• Excluded Products: Non-AudioCodes products, commercial misuse excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use outside policy terms
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss unrelated to theft protection

🎁 Additional Benefits

• Tech Support: 24/7 global technical support team access
• No Lemon Guarantee: Not specified
• Transferable: Warranty may be transferable per provider terms
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with AudioCodes product or within allowed time frame
• Provide product and purchase details
• Receive confirmation and coverage documentation
• Register product via AudioCodes online portal if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.