AudioCodes ACTS24X7-ARM_S83/YR warranty/support extension 1 license(s) 1 year(s)

Reliable protection and expert support for your AudioCodes products.

The AudioCodes ACTS24X7-ARM_S83/YR Warranty provides one year of extended coverage, including software updates, repairs, and hardware replacement options designed to keep your devices running smoothly and protected beyond the manufacturer warranty.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Covers damage caused by electrical surges

📋 Coverage Details

• Duration: 1 year of coverage starting at purchase extension
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to plan terms and conditions

🔧 Service & Repairs

• Service Type: Repair and replacement services included
• Repair Method: Mail-in or depot service
• Replacement Type: New or comparable hardware replacement options
• Turnaround Time: Standard repair and managed spares options available
• Parts Quality: Genuine AudioCodes parts and certified components

📞 Claims Process

• How to File: Online support desk and 24/7 hotline for urgent issues
• Support Hours: 24x7 availability
• Documentation Required: Purchase receipt and product details
• Claim Approval: Timely processing with expert evaluation
• No Hassle Promise: Simplified claim process ensuring customer satisfaction

📱 Eligible Products

• Product Categories: General Electronics including network hardware
• Product Condition: New products only
• Purchase Requirements: Must purchase within specified period post product purchase
• Excluded Products: Commercial use products and pre-existing damage excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use
• Software issues, viruses, data loss
• Accessories not listed on original purchase
• Loss (unless theft coverage included, which it is not)

🎁 Additional Benefits

• Tech Support: 24/7 technical support included

📦 How to Purchase

• Purchase with your product or within the eligibility period
• Provide product details and original receipt
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage.