AudioCodes ACTS24X7-ARM_S18/YR warranty/support extension 1 license(s) 1 year(s)
Reliable coverage providing peace of mind and hassle-free repairs.
The AudioCodes ACTS24X7-ARM_S18/YR warranty/support extension delivers comprehensive standard protection for your general electronics products. It ensures devices are covered against mechanical and electrical failures beyond the manufacturer’s warranty, offering financial protection and expert technical support.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage caused by electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage starting from the purchase date
- Number of Claims: Unlimited claims within the coverage period
- Claim Limit: Subject to terms and conditions of the protection plan
🔧 Service & Repairs
- Service Type: Repair and replacement options provided
- Repair Method: Remote support and depot service available
- Replacement Type: Repair and Return, Advance Hardware Replacement, or Managed Spares options
- Turnaround Time: Timely support including 4-hour Managed Spares service
- Parts Quality: OEM authorized parts and certified components
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online or 24x7 hotline
- Support Hours: 24/7 availability for urgent issues
- Documentation Required: Purchase receipt and product details
- Claim Approval: Fast evaluation and status updates
- No Hassle Promise: Easy ticketing and support throughout the claim process
📱 Eligible Products
- Product Categories: General electronics including AudioCodes products
- Product Condition: New equipment eligible upon warranty purchase
- Purchase Requirements: Warranty/support extension license valid for 1 year
- Excluded Products: Not applicable to commercial use or pre-existing conditions
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, or data loss
- Accessories not included in the original purchase
- Loss or theft (unless specified)
🎁 Additional Benefits
- Tech Support: 24/7 technical support by AudioCodes engineers
📦 How to Purchase
- Purchase warranty extension license with product or within allowable timeframe
- Provide product details and license confirmation
- Receive coverage documentation and support contacts
- Register product if required for full benefits
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes standard extended warranty coverage.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
