AudioCodes ACTS24X7-ARM_S15/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your valuable electronics.
The AudioCodes ACTS24X7-ARM_S15/YR warranty/support extension provides a 1-year standard protection plan for AudioCodes products, ensuring financial protection and hassle-free repairs. This coverage includes repair services, software updates, and access to expert technical support for improved device reliability.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty.
- Power Surge Protection: Damage from electrical surges included.
📋 Coverage Details
- Duration: 1 year of coverage starting from purchase date.
- Number of Claims: Unlimited claims within coverage period.
- Claim Limit: Subject to terms of the plan.
🔧 Service & Repairs
- Service Type: Repair and replacement options.
- Repair Method: Mail-in or depot service available.
- Replacement Type: Refurbished or comparable model where applicable.
- Turnaround Time: Fast repair and replacement services assured.
- Parts Quality: Certified OEM components used.
📞 Claims Process
- How to File: Via AudioCodes iSupport service desk online.
- Support Hours: 24/7 hotline support for urgent issues.
- Documentation Required: Proof of purchase and device information.
- Claim Approval: Timely approval handled by expert engineers.
- No Hassle Promise: Streamlined support and resolution process.
📱 Eligible Products
- Product Categories: General Electronics compatible with AudioCodes products.
- Product Condition: New products eligible.
- Purchase Requirements: Coverage applicable upon purchase of eligible products.
- Excluded Products: Commercial use and pre-existing damage excluded.
❌ What's Not Covered
- Pre-existing damage or defects.
- Cosmetic damage that doesn't affect function.
- Intentional damage or misuse.
- Commercial or business use.
- Software issues, viruses, data loss.
- Accessories not listed on original purchase.
- Loss (unless theft coverage included).
🎁 Additional Benefits
- Tech Support: 24/7 global technical support included.
📦 How to Purchase
- Purchase with your product or within eligibility window.
- Provide product details and receipt.
- Receive confirmation and coverage documents.
- Register your product online if required.
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
