AudioCodes ACTS24X7-ARM_S35/YR warranty/support extension 1 license(s) 1 year(s)

Reliable coverage for ongoing support and protection

The AudioCodes ACTS24X7-ARM_S35/YR Warranty provides comprehensive Standard Protection for your AudioCodes products, covering mechanical and electrical failures beyond the manufacturer warranty. This plan ensures hassle-free repairs and access to expert technical support to keep your devices running smoothly.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty ends
• Power Surge Protection: Damage caused by electrical surges is included

📋 Coverage Details

• Duration: 1 year of coverage starting from activation date
• Number of Claims: Unlimited claims during the coverage period
• Claim Limit: No specified maximum payout per claim

🔧 Service & Repairs

• Service Type: Repair and replacement services provided
• Repair Method: Repair and Return service by authorized centers
• Replacement Type: Refurbished or equivalent replacement units as needed
• Turnaround Time: Standard repair times with optional advance hardware replacement available
• Parts Quality: Certified and OEM parts used for repairs

📞 Claims Process

• How to File: Access claims through AudioCodes iSupport service desk online or via hotline
• Support Hours: 24/7 hotline support available for urgent issues
• Documentation Required: Proof of purchase, product details, and issue description
• Claim Approval: Typically fast approval with access to technical expertise
• No Hassle Promise: Streamlined claims with dedicated support

📱 Eligible Products

• Product Categories: General Electronics, primarily AudioCodes products
• Product Condition: New products eligible for coverage
• Purchase Requirements: Coverage must be purchased within product warranty period
• Excluded Products: Products with pre-existing damage or used commercially are excluded

❌ What's Not Covered

• Pre-existing damage or defects
• Cosmetic damage that does not affect function
• Intentional damage or misuse
• Commercial or business use excluded
• Software issues, viruses, or data loss
• Accessories not included in original purchase
• Loss not covered unless theft protection is purchased separately

🎁 Additional Benefits

• Tech Support: 24/7 access to expert technical assistance
• No Lemon Guarantee: Not specified
• Transferable: Not specified
• Multi-Device Discount: Not specified
• Cancel Anytime: Not specified

📦 How to Purchase

• Purchase with your product or within warranty period
• Provide purchase receipt and product details
• Receive confirmation and coverage documentation
• Register your product online if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment and enjoy worry-free ownership with the AudioCodes extended warranty plan.