AudioCodes ACTS24X7-ARM_S75/YR warranty/support extension 1 license(s) 1 year(s)

Comprehensive protection and expert support for your AudioCodes products

The AudioCodes ACTS24X7-ARM_S75/YR warranty provides 1 year of extended coverage for AudioCodes equipment offering financial protection and hassle-free repair services including technical expertise through 24x7 remote support.

✅ What's Covered

• Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
• Power Surge Protection: Damage from electrical surges included

📋 Coverage Details

• Duration: 1 year of coverage from purchase date
• Number of Claims: Unlimited claims during coverage period
• Claim Limit: Subject to terms of service

🔧 Service & Repairs

• Service Type: Repair and standard hardware replacement options
• Repair Method: Remote support, mail-in, or depot service
• Replacement Type: Refurbished or equivalent model
• Turnaround Time: Varies by service type, including a managed spares option
• Parts Quality: Certified replacement parts

📞 Claims Process

• How to File: Via AudioCodes iSupport online service desk or 24x7 hotline
• Support Hours: 24x7 technical support available
• Documentation Required: Proof of purchase and product details
• Claim Approval: Typically prompt processing through dedicated support team
• No Hassle Promise: Streamlined claim process for customer convenience

📱 Eligible Products

• Product Categories: General Electronics including AudioCodes devices
• Product Condition: New products eligible
• Purchase Requirements: Coverage applies for licenses purchased with authorized products
• Excluded Products: Commercial misuse and pre-existing damage not covered

❌ What's Not Covered

• Pre-existing damage or defects
• Intentional damage or misuse
• Commercial or business use outside terms
• Software issues, viruses, and data loss
• Accessories not originally purchased with product
• Loss unless theft coverage is included (not applicable here)

🎁 Additional Benefits

• Tech Support: 24/7 remote technical assistance

📦 How to Purchase

• Purchase license along with or after original product within eligibility window
• Provide product and receipt details during purchase
• Receive confirmation and documentation via email
• Register product online for warranty activation if required

📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.

Protect your investment with AudioCodes extended warranty and enjoy worry-free ownership.