AudioCodes ACTS24X7-M500_S13/YR warranty/support extension 1 license(s) 1 year(s)
Reliable protection and expert support for your AudioCodes products.
The AudioCodes ACTS24X7-M500_S13/YR warranty/support extension provides comprehensive 1-year coverage offering financial protection and hassle-free repairs for eligible General Electronics products. This plan ensures access to expert technical assistance and software updates, helping you avoid costly disruptions.
✅ What's Covered
- Mechanical/Electrical Failure: Component failures and defects covered after manufacturer warranty expires
- Power Surge Protection: Damage from electrical surges included
📋 Coverage Details
- Duration: 1 year of coverage from activation date
- Number of Claims: Unlimited claims during coverage period
- Claim Limit: Subject to plan terms and conditions
🔧 Service & Repairs
- Service Type: Repair and standard hardware replacement
- Repair Method: Mail-in and depot service options available
- Replacement Type: Refurbished or comparable model if necessary
- Turnaround Time: Standard repair timeframes apply
- Parts Quality: Use of OEM or certified components
📞 Claims Process
- How to File: Through the AudioCodes iSupport service desk online or phone
- Support Hours: 24/7 hotline available for urgent issues
- Documentation Required: Purchase receipt, device details, and issue description
- Claim Approval: Typically processed promptly by Voice Engineers
- No Hassle Promise: Streamlined process focused on customer satisfaction
📱 Eligible Products
- Product Categories: General Electronics from AudioCodes
- Product Condition: New products eligible for coverage extension
- Purchase Requirements: Must be purchased alongside or shortly after product purchase
- Excluded Products: Commercial use and pre-existing damage excluded
❌ What's Not Covered
- Pre-existing damage or defects
- Intentional damage or misuse
- Software issues, viruses, data loss
- Accessories not included in original purchase
- Loss (theft coverage not included)
🎁 Additional Benefits
- Tech Support: 24/7 technical support from AudioCodes specialists
📦 How to Purchase
- Purchase with your AudioCodes product or within allowable time frame
- Provide product details and proof of purchase
- Receive confirmation and coverage documentation
- Register your extended warranty online if required
📄 Terms & Conditions
Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. AudioCodes reserves the right to repair, replace, or reimburse at their discretion.
Protect your investment with expert coverage and enjoy worry-free ownership.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics
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Care information
Care information
- If you discover a fault within 14 days of receiving your item(s), we will help you replace or repair it. Please email us at hello@techforgood.com.au.
- Our warranty policy can be found here.
Delivery and Shipping
Delivery and Shipping
- Orders received before 12pm (AEST) are dispatched same day (Mon-Fri only)
- Orders are only processed Monday-Friday (and not on public holidays).
- You can expect your order to arrive within 3-5 days.
- We do not ship to PO box addresses.
- Our full shipping policy can be found here.
AUDIOCODES – 1-Year Extended Warranty / Standard Protection – Gener...
